Professional Journey

Graduated from BSc in Psychology, University of Warwick.
Graduated from MRes in Psychology, University of York.
Research Assistant at Imperial College London.
Started doctoral training in Behavioural Science, Warwick Business School>
Secured £79,263 studentship from the Economic and Social Research Council for PhD.
Awarded £248,503 for a spin-off project working with Fairbanking Foundation and Orbit Housing to evaluate to reduce financial consumption in low-income housing.
Completed doctoral training, graduating from Warwick Business School.
Began consulting career working as a freelance consultant for media agencies and PR firms.
Post-doctoral researcher with University College London's Centre for Behaviour Change embedded in the Food Standards Agency to set up a behavioural insights team and oversee behavioural research.
Led consultancy for a national debt recovery client, enhancing communication strategies and increasing response rates by 3%.
Led reinsurance industry project to improve customer claims journeys, achieving a 12% improvement in Net Promoter Score (NPS).
Research Fellow at University of Warwick, leading and managing clinical trial to address workplace mental health disorders.
Specialist Consultant, NatWest Group, embedded behavioral science practices, enhancing Consumer Duty compliance across financial products.
Consulted on product/service design for a behavioural science startup.
Joined the Financial Conduct Authority as Senior Associate & Behavioural Insights Lab Manager in the Behavioural Insights Policy Lab.